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Integrated Annual Report 2024

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Business case

Business case

Our model to
redefine education

We are founded on the belief that every learner deserves the opportunity to fulfill their unique potential. Integrating a dynamic digital ecosystem, sound pedagogy, cutting-edge data science, and a deep commitment to stakeholder needs; our business is redefining education and empowering learners and educators at every step.

Vision

Education redefined — where every learner and educator fulfills their unique potential.

Mission

Making education accessible to all and improving outcomes through AI-powered personalized learning and the latest pedagogical frameworks rooted in data science.

Visionary leadership

Our seasoned management team brings together in-depth expertise in education and technology, with an outstanding track record of success. Led by former executives from industry giants like Pearson, McGraw Hill, and Houghton Mifflin Harcourt, their wealth of knowledge and experience has proved invaluable in bringing us to where we are today.

The Company is guided by an experienced and well-respected Board of Directors, and backed by the strategic vision of reputable shareholders and our cornerstone investor – Abu Dhabi Capital Group (ADCG). This empowers our business with both the resources and the stringent oversight necessary to achieve our ambitious growth goals.

This exemplary leadership team is uniquely positioned to meet the expectations of our shareholders; guide and grow our business; and understand and respond to the needs of our customers – be they educators, students, or institutions.

The Corporate Governance report provides further details of the functioning of our Board and executive team in 2024, the policies that guide our leadership, and the corporate governance framework that undergirds our business and ensures ethical conduct.

Digital foundation and connected ecosystem

At the heart of our enterprise lies a robust digital foundation built on a powerful combination of data science, cutting-edge technology, and proven learning science. This foundation fuels our growing portfolio of innovative teaching, learning, and assessment solutions, and our innovative offering that caters to the diverse needs of various stakeholders in the education sector. Our flagship products – the Alef Platform, Abjadiyat, Arabits, and Alef Pathways – have gained significant traction, reaching over 1.4 million students in 6,730 schools.

This expanding ecosystem of connected solutions empowers educators and learners with tools resources they need for educational excellence, administrative efficiency, and technological capacity that are essential in the evolving landscape of education.

A connected learning ecosystem bringing quality education to a wider audience

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Proprietary education technology platform established in 2016 catering to all key stakeholders in the education ecosystem

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International reach with operations in USA, Indonesia and Jordan laying the foundation for planned global expansion

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Bringing strong data science, AI and pedagogy capabilities through a multipurpose technology platform

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Core presence in the UAE capitalizing on long-term contract with ADEK and supporting majority of G5-12 public schools in the UAE

Miqyas Al Dhad, a joint-venture with MetaMetrics®, is a promising new venture launched in 2024 that will explore new frontiers for Arabic language teaching, learning, and literacy.

The Outlook section details ongoing ventures and opportunities on the horizon that have the potential to significantly expand our digital ecosystem in the years ahead.

Our products and platforms operate on robust and modern IT infrastructure. We leverage a cloud-first model that constitutes a scalable, flexible, and secure foundation, and incorporate local content servers in select schools and institutions, where necessary. This structure empowers both our core business of digital education solutions and the Company’s critical support services.

Refer our “certifications and accreditations”, and read about our process to build trust with customers, uphold IT security and data privacy, and address the utilization of emerging technologies.

As an EdTech Company, intangible assets are a key component of our business. This includes advanced proprietary digital learning platforms and a suite of products developed by our in-house team of experts. Our product portfolio , delves into details of our various products and platforms.

Sector and stakeholder coverage

We’re not just building EdTech products or services; we're creating and continually enhancing and expanding an Alef Education learning ecosystem that supports learners, empowers faculty and administrators, assists parents, and helps institutions achieve their goals. Our commitment to redefining education extends to creating a truly engaging and effective experience for everyone involved in the education sector.

 

 

Stakeholder outcomes

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Students

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Teachers

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Industry
decision-makers

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Parents /
guardians

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School
administrators

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Student

Engaging and interactive learning experiences tailored to individual needs.

A unified, student-centric experience with an adaptable delivery system, engaging and creative course material, and robust feedback and remediation processes.

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Teachers

Data-rich feedback that allows for adaptation of teaching strategies to achieve outcomes.

Integrated application that reduces administrative burden and provides real-time, holistic insights on student progress and outcomes.

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Industry decision-makers

Wide-ranging toolset of AI-powered analysis that offers valuable insights against educational KPIs.

Real-time, AI/ML-powered, dashboards for everything from reporting to trend tracking, research, analysis, predictive modeling, and efficacy studies.

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Parents / guardians

Better understanding and engagement with a learner’s educational journey, and improved connectivity with the education system and institutions.

Real-time access (through the Alef Guardian App) to learner tasks, performance, and progress; routine analytical insights; and integration with school communication channels.

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School administrators

Comprehensive data and insights that provide a holistic perspective and allow for informed decision-making.

Simplified oversight of overall school performance, customized report generation, and AI-aided analysis of a multitude of data-points.

ADEK Schools
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Schools
0,0
Students
0,0
Teachers
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Subjects
Ministry of Defence Schools
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Schools
0,0
Students
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Teachers
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Subjects
Alef Education
Alef Platforms and Solutions
Key Products and Services
Schools
  • Education software (including updates)
  • Development of content
  • Required hardware
  • Onsite technical support/Call center
Students
  • Real-time analytics and feedback
  • Personalized Learning
  • Engaging content
Teachers
  • Ongoing professional development
  • Student insights and learning
  • Engaging classrooms
Real-time data and insights to school principals
science kid
 

 

Product overview

The Alef Platform is our flagship – a complete digital learning solution for middle and high school students (grades 5-12); especially customized for the MENA region and designed to align with the UAE Ministry of Education syllabus – so teachers and students know they're on-track with the curriculum.

Abjadiyat, is our Arabic learning product focused on early Kindergarten to grade 4. It offers easy to consume and highly engaging content, through a mobile interface, for the youngest learners – featuring a series of interactive lessons and practice, including interactive content for native-speakers early in their Arabic language journey.

Arabits, customized for non-native speakers, is a native Android and iOS mobile application tuned for Kindergarten to 12th grade (K-12) students and packed with features to help students master Arabic and prepare for their grade-level examinations in Arabic. This is a native Android and iOS application optimized for mobile devices.

Alef Pathways is a supplemental, self-paced, and highly personalized mathematics learning program. Designed for learners throughout the formative grades, 3 to 8, it features the Alef Math Ability Test (AMAT) to determine each student’s strengths and weaknesses and provide the most suited learning path that meets their needs. In addition, it offers dashboard access to teachers and parents to track the learning progress of each student.

Core product offering

Award-winning teaching and learning platform for any subject, language or curricula

A supplemental self-paced math programme

Supporting educator professional development

Arabic teaching for K-4 native speakers

Arabic teaching for non-native learners

Product offering across core markets
Products

Arabits (K-12)

Abjadiyat (K-4)

Alef Platform

Math Pathways (G3-8)

Subjects

All Core subjects

Grades

K - 12

Products

Arabits

Alef Platform

Subjects

Arabic

Math in Bahasa

Indonesia

Grades

Grades 6,7,8

Products

Alef Platform

Math Pathways

Subjects

Math

Grades

Grades 3-8

 

 

Ecosystem and technology adoption support

As a major player in the EdTech arena engaged with the education sector in the UAE, and the wider region, we are committed to advancing digital education through safe and effective integration of technology in the classroom.

Our commitment extends beyond delivery or deployment of digital products; to encompass a suite of professional services that support the digital transformation journey of schools and educational institutions in our target geographies.

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Our dedicated team of Digital Learning Implementation Specialists (DLI Specialists) provides ongoing professional development for teachers; including onsite training, workshops, and regular visits. Alef Education teams also facilitate Professional Learning Communities (PLCs) to foster collaboration and knowledge sharing among educators.

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We are able to provide robust IT support to customers to ensure seamless adoption and roll-out of education technology. Ranging from on and offsite IT support, to device maintenance, and project management – our experienced project teams oversee the successful implementation of our solutions to ensure a smooth transition for each school.

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Alef Academy is a unique and customized platform providing educators (teachers and school leaders) with self-paced learning opportunities, toolkits, and tailored resources. These resources not only support implementation of digital learning solutions, but also empower educators for effective teaching to maximize learning outcomes.

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We provide ongoing support to educators and other key stakeholders through a dedicated service desk, and a series of digital channels. Our service desk handles thousands of queries and requests each month, and ensures timely and effective resolutions.

 

 

Scalability and innovation

Track record of scale and innovation

Building solid foundation

alef logo alef platform

2016 - 17

Establishment of Alef Education with the launch of the Alef Platform targeting one school

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2018

Launch expansion efforts in key international markets

Rapid growth phase

department of education brave awards

2019

Signing of long-term ADEK contract

unesco guinness world record

2020

Featured in list of Educational Resources

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gess_awards gsv awards
digest awards codie awards

2021

Expansion into Indonesia through signing landmark deal

Embarking on new expansion phase

arabits logo award
awards gsv awards
codie awards

2022

Launch of Arabits

flag alef Pathways codie awards
gsv awards great place to work

2023

Launch of Alef Pathways and the expansion into Morocco

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2024

Alef Education successfully listed on the ADX Expansion into KSA and Egypt, reinforcing its commitment to regional growth and market leadership

Number of registered students

* Includes 103,000 students that were onboarded to participate in the field tests of Miqyas Al Dhad





In 2016, we set out to shake things up in education. We weren't just building another EdTech company; we were on a mission to redefine the whole learning experience. We knew that technology and innovation, when used correctly, could unlock incredible potential in every student.

We started out with a single school and 200 students; where we saw firsthand how the blend of technology, data, and deep understanding of how children learn could make a real difference. In just two years, the UAE Ministry of Education signed an agreement to apply the Alef Platform in ten Abu Dhabi-based public schools, who pioneered our platform.

Additionally, we gleaned experience from a variety of new geographies as we enhanced our multilingual abilities and offering. These years served as a crucial proof of concept; testing our ability to roll out new products and services in a variety of languages, validating the adaptability of our platform in catering to diverse student groups, and providing rich insights into the impact of our products on student learning experience and outcomes.

Following the resounding success of our platform with the early-adopter public schools, Alef Education was awarded a long-term agreement with ADEK running up to 2030 now extended up to 2033.

This long-term arrangement has cemented our position as a leader in the UAE’s EdTech space, and given us the perfect springboard for scale and growth at a regional and international level.

At the end of 2024, our platforms reach approximately 1.4 million registered students and 50,000 teachers, across 7,000 schools. By the end of this year, we had amassed 19,400 digital lessons, 33,940 videos, and 426,650 assessment questions delivered through our platform – a monumental library of learning.

The Alef Education platform now provides digital educational resources to almost all public schools (Cycle 2 and 3 – grades 5 to 12) and many private schools in the United Arab Emirates.

With our systems capturing and processing around 16 million data points per day, we are just getting started. Research teams have successfully completed fifteen academic publications; as we continue to refine our proof of concept to make learning more effective, engaging, and personalized for every student. Read more about our unique Position in the EdTech, explore the Results of our impact studies, and impact see how we’re Leveraging EdTech for good.

Building on our robust digital foundation, scalable business model, and innovation-driven development pipeline; we are spurred on by a clearly-defined growth strategy, and well positioned to achieve a leadership position in the EdTech industry.

 

 

 

 

Markets served and geographic reach

We have a growing footprint across the globe, serving students and schools across many countries. Government partnerships continue to represent the core mile of our business; focuses on collaborations with government entities, such as the UAE Ministry of Education. B2B partnerships, while still an emerging growth segment, is a priority strategic area for the Company where we actively engage with private schools to offer innovative and customized solutions to meet their specific needs. We are expanding our reach in this segment a number of organic and inorganic growth opportunities, as detailed in the strategy section.

Banking on our long-term presence and high penetration of the UAE education sector, through government service agreements, we are delivering on our strategic objective to Super-Serve the UAE market. Recent partnerships with key private-sector players in the UAE education sector, such as iCademy and New Century Education, have signaled our entry into private schools and solidified our position in the UAE market.

As our next strategic priority, we have focused our attention on targeted Tier 1 home markets, where Alef Education’s burgeoning presence is already making waves. Our footprint in Indonesia, just five years since entering the market, is already our largest base of schools and students, in absolute terms.

In 2024, we stepped into a number of new geographies winning new business in Morocco; launching a partnership with UNICEF and KICD in Kenya; laying the groundwork for education-reform related opportunities in Senegal; agreeing on terms for ICESCO pilot-projects in Malaysia, Azerbaijan, and Gambia; signing MoUs with seven governments as part of the newly launched Miqyas Al Dhad project; and initiating a number of new partnerships for wider commercial opportunities around the globe.

The strategy section provides a detailed look at growth objectives and where we are today.





Awards and recognition

Our propriety EdTech platform, utilization of emerging technology, and commitment to innovation and excellence have garnered numerous prestigious awards, certifications, and accreditations.



  • Finalist, Best Use of Emerging Technology for Learning in Education, SIAA CODIE Awards
    GSV 150 List “The Most Transformational Growth Companies in Digital Learning and Workforce Skills”
    “The Disruptor Award” BETT Asia Awards
    Finalist, General Counsel of the Year, The Oath Middle East Legal Awards
    Finalist, Legal team of the Year (large), The Oath Middle East Legal Awards
    Great Place to Work certification
    Dinstinguish Partner, Director General’s Excellence Award Abu Dhabi Civil Defence
  • Customer Happiness Awards
    Platinum, Education and Awareness category – Global ESG Awards
    SIIA CODiE Awards
    Judges Commendation Awards, GESS Education Awards
    GSV 150 List “The Most Transformational Growth Companies in Digital Learning and Workforce Skills
    Great Place to Work certification
  • Customer Happiness Awards
    HH Sheikha Fatima Bint Mubarak Excellence and Community Intelligence Program
    SIIA CODiE Awards
    Best Science Instructional Solution for grades 9 – 12
    Best Mathematics Instructional Solution for grades 9 – 12
    Best English Language Arts Instructional Solution for grades PK-8 (Pre-Kindergarten to grade 8)
    GSV 150 List “The Most Transformational Growth Companies in Digital Learning and Workforce Skills
  • Best CSR Program for Education, GESS Education Awards
    SIIA CODiE Awards
  • 02 Guinness World Records
    SIIA CODiE Awards
    Best Customer Experience in EdTech, Alef Platform
  • Forbes AI Brave Award for innovative use of AI in education


Certifications and accreditations

ISO 27001:2022 – Information Security Management.

ISO/IEC20000-1:2018 – Quality standard for IT service management.

Click to go to Sustainable Education on matters regarding industry-specific compliance, data security and data privacy.

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